Privacy Policy

Introduction

Welcome to https://divorce-mediation-california.storysurge.net (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://divorce-mediation-california.storysurge.net. However, it does not extend to third-party platforms, applications, or services accessible through links on our site, as these entities have their own privacy policies that govern data collection and use.

Processing Activities

This policy describes the practices related to:

Using our applications and online services as an authorized user.
Visiting our websites linked to this Privacy Policy.
Receiving communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data (referred to as “Personal Data” or “your information”) for different purposes:

Account Information: Details related to your user account creation and management, such as name, email address, and password.
Payment Information: Credit card numbers, billing addresses, and payment history required for transactions on our platform.
Financial Information: Financial records or data provided when using our financial services or making purchases.
Purchase Information: Details about products or services bought from us, including quantities, order dates, and delivery information.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and location data collected from mobile devices accessing our services.
Location Data: Geographic coordinates and other location-based information when you use our location-based services.
Feedback: Comments, reviews, and suggestions provided by users to improve our products and services.
Social Media Information: Personal data obtained through social media integrations or when users choose to log in via social media accounts.
Product Information: Data about the products you view, search for, or purchase on our website.

We collect this information through direct user input, interactions with our platform, and automated technologies, including cookies (explained below). Additionally, we may receive Personal Data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, enabling features like secure log-in, account management, and navigation.
Preference Cookies: Used to remember user preferences and settings, such as language selection or display choices.
Analytics Cookies: Track user behavior on our site to analyze trends, optimize performance, and enhance user experience.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your Personal Data:

Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
Secure Third-Party Processing: We engage reputable third-party service providers who comply with strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect Personal Data from children in this age group.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Data:

Access, Correction, or Deletion of Data
Right to Restriction or Object to Processing
Right to Data Portability
Right to Withdraw Consent
Non-Discrimination (in some jurisdictions)

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or general data protection questions, please contact us:

Email: [email protected]
Address: [Provide physical address if applicable]